Membership Account Executive

We are looking for a target-driven, talented, and proactive Membership Account Executive who wants to gain experience in the heart of the food and drink manufacturing sector. You will be working closely with our Head of Membership in driving retention and recruitment for our Professional and Academic Affiliates.

This role offers an exciting opportunity to build connections across the sector, from universities to service providers. If you’re enthusiastic, motivated, and ready to grow your experience in food and drink manufacturing, we’d love to hear from you!

Key responsibilities

• Manage relationships with Professional Affiliate and Academic members, acting as their main point of contact for support, engagement, and retention.
• Build connections with members and partners by understanding their needs and providing relevant support.
• Ensure new members have a smooth onboarding experience with introductory meetings.
• Keep CRM data up-to-date and maintain accurate membership records.
• Collaborate with other teams within FDF to maximise member engagement.
• Work with the Head of Membership in developing membership package of support.
• Work with the leadership team on membership-focused events, including FDF regional dinners and annual professional affiliate insights events.
• Maintain a database of prospective members and sponsors.
• Prepare pipeline reports to track potential members and areas of interest.
• Organise events in partnership with professional affiliates such as roundtables, webinars, and seminars.
• Support event delivery and represent FDF at member meetings and events as needed.
• Collaborate with the Digital Content Executive to create content for webinars.

Requirements

The ideal Membership Account Executive is personable, enjoys building relationships, and has a proactive, energetic approach. Strong written and verbal communication skills, along with commercial awareness, are essential.

• Experience in a membership organisation or trade association.
• Skilled at managing multiple accounts and identifying new opportunities.
• Willingness to travel and attend off-site events.
• Knowledge of the food and drink industry is a plus.
• Strong business-to-business customer service experience.
• Strong interpersonal and communication skills to maintain diverse working relationships.
• Detail-oriented, with good accuracy and numeracy skills.
• Team player who can process and share information effectively.

How to Apply

We’d love to hear from you, if you think your experience and skillset are suited to the role.

Please send us your CV, covering letter and salary expectations illustrating why you’d be a great candidate to recruitment@fdf.org.uk

Closing date: 25 November, 5:30pm

Due to the high number of applications, we are unable to get back to everyone. Only successful applicants will be contacted.

The FDF operates as an equal opportunities employer

We believe in equal opportunities for everyone and we won’t define people by their race, gender, sexual orientation, marital status, pregnancy, religion or beliefs, age, or disability. We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment team.